As a core building material for decoration, timely and standardized inspection of tiles upon delivery can prevent issues such as color differences and breakages during subsequent tiling, thereby reducing rework costs. The following is a complete inspection process covering "Preparation - Verification - Inspection - Handling", applicable to scenarios like home decoration and engineering procurement.
Retrieve the delivery order prepared by A-diffusion in advance, and confirm the tile model, specification, batch number, quantity, and material.
When the tiles arrive, first confirm whether the unloading location is flat and dry (to prevent the packaging from getting damp and thus contaminating the tiles), and there are no sharp debris around (to avoid scratching the tiles during handling). If handling is required in a multi-story building, confirm whether the elevator/stairwell size can accommodate the tile packaging (especially for large-sized tiles, to prevent collision and breakage during handling).
Prepare basic tools: a tape measure (for verifying dimensions), gloves (to prevent hand sweat from contaminating the tiles), a flashlight (for checking surface defects), a straightedge (for measuring flatness, optional), and a dry cloth (for wiping dust off the tile surface). If the purchase quantity is large, prepare paper and pen to record the location and quantity of defective tiles for subsequent verification.
If there are only a few minor defects that do not affect use, you can communicate with the sales manager and then confirm receipt. Qualified tiles should be stored in a standardized manner: - Stack them by specification and batch (height ≤ 1.5 meters to prevent the bottom tiles from being crushed and damaged). - Keep them away from water sources and fire sources (to prevent moisture absorption and thermal deformation). - Cover the surface with a dust-proof cloth to avoid dust accumulation (especially for white tiles, as dust can easily seep into the gaps).
If quality problems are found, take photos and videos immediately after receipt (recording the packaging box number, details of defective tiles, and total quantity), and contact your dedicated sales manager for further solutions.
IV. Choose a Reliable Supplier for Worry-Free After-Sales Service Throughout the entire process of tile procurement and inspection, in addition to standardizing inspections to protect your own rights and interests, choosing a supplier with a sound after-sales system can further ensure "no worries" during subsequent decoration and use.
As a professional supplier with nearly 20 years of experience in the ceramic field, A-diffusion has always placed customer after-sales experience at the core. Whether customers find tile breakage, wrong delivery, color difference, or other problems during the inspection process, or encounter adaptation issues during subsequent use, they only need to contact the A-diffusion after-sales team in a timely manner. The staff will respond quickly within 24 hours and promptly coordinate for replacement, return, or provide professional technical guidance through an efficient process of "photo/video verification - accurate problem positioning - customized solutions", without evasion or delay. From pre-sales product consultation and specification recommendation, to in-sales logistics tracking and inspection assistance, and then to post-sales problem resolution, A-diffusion has always aimed at "customer satisfaction" and used professional, timely, and considerate services to escort every customer's ceramic procurement. This ensures that customers can not only purchase high-quality tiles that meet expectations but also enjoy a worry-free service experience throughout the process.